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Technical Support
It is often the case that users experience problems when installing or using a product for the first time.
If you have a technical support problem, please consult the following list for help:
? Manual
? On-line help
Press <F1> for help at any time when running EQTools or ISP-PRO.
The help system is context-sensitive. Simply press <F1> on any error message and the
Possible causes of the error should be listed. This help system is updated on a regular
basis. Please see software update details for information on keeping up-to-date with
software revisions.
? Internet Web Site
The support page for all Equinox ISP Programmers can be found at:
http://www.equinox-tech.com/products/downloadsearch.asp
? E-mail
Please e-mail any technical support questions about this product to:
support@equinox-tech.com
? Fax
Please fax any technical support questions about this product to: +44 (0) 1942 844181
Equinox will try our best to answer your questions about this product as quickly as
possible. However, we cannot promise an immediate reply. Please consult our web site for new
software updates as the problem that you are enquiring about may have already been fixed in a
new version.
PPM3 MKII Programmer - User Guide - V1.04 - 10 th May 2008
vii
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